Read Our Returns + Exchanges Policy | Nisolo

Return Policy

All unworn and unaltered items may be returned within 60 days of the original purchase date.* Click the button above or visit nisolo.co/returns to process your return. If you choose to return an item, $5.95 will be held from your refund to cover shipping and restocking. Alternatively, you can choose to return an item for store credit at no additional cost to you.  

Exchange Policy

We offer one free exchange for any unworn and unaltered items exchanged within 60 days of the original purchase date.*

Click the button above or visit nisolo.co/returns to process your exchange.

*International Orders cannot be returned or exchanged.

Allow up to 2-3 business days for your exchange to be processed once your package arrives at our warehouse. We will cover the shipping cost to return the shoes back to you.

*If the item is listed as final sale at the time of purchase, it will not be eligible for a return or exchange.
*International orders cannot be returned or exchanged.

Questions?

Contact us at support@nisolo.com

If you're a member of Nisolo's 5 for 5 Club, you can process your return or exchange here. 


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