Nisolo Retail Associate

Nisolo Retail Associate (Seasonal)

About Nisolo

Nisolo means not alone.

We are a team of makers, doers, and storytellers working together to facilitate a healthy connection between consumers and producers in the global marketplace. As consumers, we are not alone in the world. We recognize that our small choices have a big impact somewhere else. As producers, we are not alone. We have access to them global market and fair compensation for our work. At Nisolo, we view our social impact in two ways: game changing and life changing.

 

Job Overview:

Responsibilities

  • Provide exceptional customer service, in line with Nisolo’s core values and brand philosophy, at Nisolo's physical locations (Showroom and/or Pop-ups)
  • Crisply communicate aforementioned philosophy to customers
  • Demonstrate exceptional product knowledge and provide expert style advice
  • Communicate effectively and accurately our product fit, sizing, and unique features of each style to customers
  • Deliver an amazing shopping experience for all customers
  • Update internal documentation with detailed notes and customer experiences, daily
  • Understand our inventory on hand, as well as policies and procedures around managing inventory
  • Understand and use our point of sale system
  • Handle customer inquiries, in conjunction with the Customer Experience team

Skills + Qualifications

  • Committed to excellent customer experience
  • Energetic, kind, sincere, patient, and adaptable
  • Self-directed and hard-working
  • A workhorse with a "no task is too small" attitude
  • Smart and organized
  • Confident in decision making
  • Eager to learn every single day
  • Driven by an entrepreneurial spirit
  • Able to multi-task
  • Able to detect problems and report information to appropriate personnel
  • Must have a High School diploma or equivalent

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