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Nashville: Shop the Warehouse Sale this weekend! Learn More

Nashville: Shop the Warehouse Sale this weekend! Learn More

Every Nisolo product comes with a Sustainability Facts Label. What's this?

Ask for the facts.

The fashion industry continues to have a devastating impact on People and the Planet. So, we include a Nisolo Sustainability Facts Label with each of our products, scoring them across 200 sustainability metrics to clarify their individual social and environmental impact, promote greater transparency, and hold ourselves and the industry more accountable.

See something you like? Check the facts, too.

Explore our Sustainability Framework

Shoe Reclamation Program

Help us combat the excessive landfill waste created by fast fashion by sending us your worn and used shoes.

Join us in our commitment to sustainability and social impact by participating in Nisolo’s Shoe Reclamation Program.

Our Impact So Far

Did you know that 95% of the clothing and shoes we wear can be recycled or reused, yet 85% ends up in landfills?

Since the launch of our product reclamation program, we have collected and diverted 7,052 pairs of used shoes from landfills, averaging approximately 2,350 pairs per year.

100% of these shoes have been donated to Soles4Souls, a Nashville based organization that distributes donated items to various programs around the world to help individuals and communities in need.

About Soles4Souls

Empowering entrepreneurs by providing them with donated shoes and clothing, which they sell to build their businesses.

Soles4Souls provides economic opportunities, helping people break the cycle of poverty. They work with partners to maximize potential and provide access for vulnerable communities, including women, youth, and people of color.

How It Works:

01.

Register Your Shoes

Make sure you're entering the correct email address,

START THE PROCESS
02.

Print The Shipping Form

Print the form below, fill it out, and include with your shoes.

PRINT THE FORM
03.

Ship Your Shoes

Address to:

Nisolo


Soles4Souls


208 Space Park South Dr,


Nashville, TN 37211-3116

04.

Receive Credit

You’ll receive a discount code via email within 7 business days of us receiving your shoes. Limitations apply. Learn more below in the FAQs.

Your Questions, Answered:

Impact

WHAT IS SOLES4SOULS (S4S)?

Soles4Souls is a Nashville based non-profit whose mission is to create sustainable jobs and provide relief through the distribution of shoes and clothing around the world.

How does sending in my used shoes create positive social impact?

We give your used shoes to S4S who then distributes them to micro-enterprise programsin underserved communities inHaiti, Nicaragua, the Philippines, Moldova and other countries in Africa (video). The micro-enterprise participants clean and recondition the shoes to sell locally. These programs provide employment opportunities to people who would like to start their own shoe business but lack the capital to do so, and is an affordable source of shoes for the underserved local population. Shoes in very poor condition are sent to recyclers.

How does sending my used shoes reduce my impact on the environment?

When sent to a landfill, shoes can take decades to decompose. When you send us your used shoes you extend the product’s life and create additional income for micro-entrepreneurs inunderserved communities.

WHAT ABOUT CLOTHING DONATIONS?

We recommend you send your gently used clothing to people you know and/or to organizations you trust. Try to never throw them out in the garbage, even if they are beyond use. Most Goodwill and Salvation Army donation sites participate in textile recycling, which converts your used clothing into things like insulation.

IS MY DONATION TAX DEDUCTIBLE?

Yes! But you will need to to get this documentation from Sole4Souls directly. Please visit http://soles4souls.org/get-involved/give-money/request-a-tax-receipt/ and fill out the requested information!

Shipping

Where do I send my shoes?

Nisolo

Soles4Souls
208 Space Park S Dr
Nashville, TN 37211

Where can I see if my shoes were delivered?

When you select a shipping carrier, be sure to keep a record of your tracking information. Enter that information in the carrier’s respective website to locate your shipment.

How long does it take for my shoes to arrive to you?

Depending on the shipping carrier you select, it can take 5-8 business days for us to receive your shoes.

What if my donation is lost in the mail?

Please send us an email directly with your tracking number to reclamation@nisolo.com. We are not responsible for any lost packages, however we’re happy to help if we can.

HOW MANY SHOES CAN I SEND?

You can send us as many pairs as you’d like!

DO YOU ACCEPT INTERNATIONAL DONATIONS?

We do not at this time. Sorry!

CAN I SET UP MY DONATION OVER THE PHONE?

All shoe donations must be processed through this web form.

I LIVE IN A U.S. TERRITORY. CAN I SEND MY SHOES?

Sure! However, we are not responsible for any lost packages.

If I am in the Nashville area, can I drop off my shoes at your showroom location?

Absolutely! Our Showroom is open M-F 10-5:30pm CST, Saturday 11-5pm CST and Sunday 1-5pm CST.

Why do I need to print out a form to include in my box?

We want to ensure you receive your code once your shoes arrive. Once we match your form to our records, you'll receive a discount code in your inbox.

Discount Codes

When will i receive my discount code?

Our Customer Experience team will be in touch within 7 business days of receiving your shoes with a unique discount code for you to use towards a future purchase.

how many discount codes can i recieve?

You will receive 1 code per pair of shoes. For example, if you donate 3 pairs of shoes you will receive 3 separate discount codes.

can the code be combined with another discount?

This discount code cannot combined with other discounts or other codes.

is there a purchase minimum?

Yes, your discount code is valid on orders of $125 or more. Some exclusions apply including our shoe care items and gift cards.

can the discount code be used on accessories or sale?

Absolutely! You can use your $40 code sitewide, as long as you meet the $125 minimum purchase.

Can the code be used on previous purchases?

No, the $40 coupon code is only valid on orders placed after you receive the code.

CAN I GIVE MY DISCOUNT CODE TO A FRIEND?

Sure!

Does the discount code expire?

The discount code is valid for 90 days from the date you receive the code.

If I drop off my shoes in person at your showroom, do I receive my discount immediately?

Yes! You can drop off a pair of shoes and use your $40 discount code for a purchase on the spot.

More FAQ's

Can I donate any shoes from any brand? Do they have to be in a certain condition?

Yep! Any brand and any condition, we will take them.

What happens if I forget to include a form with my shoes?

We will hold your shoes for 14 business days. If you don't reach out to claim your shoes for the discount code within that time frame they will be sent off to Soles4Souls and the $40 off coupon code will not be valid.

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