Retail Associate | Part Time Opportunities | Nisolo

About Nisolo

Nisolo is a disruptive, socially conscious lifestyle brand creating value for consumers and producers in the fashion space through the design, manufacturing, and direct-distribution of handmade leather shoes, accessories, jewelry, and select apparel goods.

We make some of the highest quality, most beautifully designed, ethically- sourced shoes, leather accessories and jewelry on the market. We are a young company composed of smart, driven teammates committed to constantly improving our work. We are passionate and compassionate, ambitious and pragmatic. In four years, we have grown from a handful of people with a good idea to over 50 individuals passionately pursuing a common dream. With our eyes set on our long-term goals, we seek to build a strong company infrastructure, with a culture of high performance, social impact and work life balance.

Responsibilities

  • Provide exceptional customer service, in line with Nisolo’s core values and brand philosophy, at Nisolo's physical locations (Showroom and/or Pop-ups)
  • Crisply communicate aforementioned philosophy to customers
  • Demonstrate exceptional product knowledge and provide expert style advice
  • Communicate effectively and accurately our product fit, sizing, and unique features of each style to customers
  • Deliver an amazing shopping experience for all customers
  • Update internal documentation with detailed notes and customer experiences, daily
  • Understand our inventory on hand, as well as policies and procedures around managing inventory
  • Understand and use our point of sale system
  • Handle customer inquiries, in conjunction with the Customer Experience team

Skills + Qualifications

  • Committed to excellent customer experience
  • Energetic, kind, sincere, patient, and adaptable
  • Self-directed and hard-working
  • A workhorse with a "no task is too small" attitude
  • Smart and organized
  • Eager to learn every single day
  • Driven by an entrepreneurial spirit
  • Able to multi-task
  • Able to detect problems and report information to appropriate personnel
  • Must have a High School diploma or equivalent.

Location: Nashville, Tennessee
Position: Part-time committing to at least 15 hours per week between locations

Timing: Applications are accepted on a rolling basis. 

Next Steps: If you are interested in applying for this position, please email a 1-page PDF document containing a cover letter that answers the below 2 questions as well as a résumé to careers@nisolo.com with the subject line “Staff Recruitment: Retail Associate [Applicant’s Name].”

  1. What sets you apart for this position from other candidates with comparable qualifications and experience?
  2. Tell us about your current situation and time frame. In the event that we would like to move forward with you as a candidate, when is the earliest that you would be available to start?



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