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The fashion industry continues to have a devastating impact on People and the Planet. So, we include a Nisolo Sustainability Facts Label with each of our products, scoring them across 200 sustainability metrics to clarify their individual social and environmental impact, promote greater transparency, and hold ourselves and the industry more accountable.

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Nisolo Flagship Store Manager

Flagship Store Manager

at Nisolo | Nashville, TN Headquarters

About Nisolo

We are a sustainable fashion brand made up of smart, creative, thoughtful people who are passionate about using their work as a force for good. Currently operating in the footwear and accessories space with a “.com first,” omni-channel approach, we are rapidly scaling and working to build a household name brand that will push the fashion industry in a more sustainable direction.

About the Role

Nisolo’s flagship store is a critical brand touchpoint for local and visiting customers. The primary responsibilities of this role are to improve brand awareness and drive efficiencies across retail and our HQ office.  

About You

  • You view obstacles as an opportunity to get creative and problem solve.
  • You are an exceptionally organized, self-starting leader who can prioritize well in a high-growth, “hands off” environment.
  • You are humble, hungry, and smart (in that order). You know what you’re good at while still continually striving to improve and grow in all areas.
  • You are hardworking and resourceful. You have an insatiable thirst for knowledge, seeing every challenge as an opportunity to learn. 
  • You are an excellent communicator and can tee up opportunities for leadership in a clear and concise manner. 


  • Recruit, hire, train, and manage store personnel to achieve store sales goals while controlling expenses
  • Manage and lead a team of employees, providing guidance, training, and performance evaluation
  • Enhance associate training initiatives with a focus on product knowledge and exceeding customer expectations
  • Maintain a high level of customer satisfaction by addressing customer concerns and resolving issues promptly
  • Develop the clienteling strategy and overarching objectives, refine quarterly
  • Collaborate closely with the Director of CX to curate a seamless and consistent customer experience across in-store and online platforms
  • Efficiently manage retail inventory restocking and destocking efforts  
  • Uphold cleanliness and visual merchandising standards, leveraging support from the merchandising team
  • Take ownership of planning and executing seasonal Warehouse Sales, aligning with organizational objectives
  • Develop and deploy traffic-driving events, emphasizing brand visibility and customer engagement
  • Oversee venue rentals at our flagship location, ensuring a seamless experience for clientele
  • Support in various office admin responsibilities (less than 5 hours/wk) 

Skills & Qualifications

  • Proven experience in retail management
  • Strong organizational and leadership skills
  • Ability to think both strategically and tactically in a high-energy, fast paced environment
  • Demonstrated ability to manage multiple projects and prioritize work
  • Exceptional interpersonal, motivational, and communication skills
  • Experience motivating others and driving store performance

Compensation: Based on previous experience and expertise. 

Timing: Applications are accepted on a rolling basis. Only candidates who pass through to the interview round will be contacted. The goal hire date for this role is February 2023. 

Location: Nashville, Tennessee



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